Create and send quotesQuotes are where selling starts in Growmax ARC. Build a quote with the customer, products, quantities, and pricing; send it by tracked email so you can see when the customer opens it; and keep the whole conversation on the quote itself. When the customer accepts, convert the quote into a sales order with one action.Manage sales ordersSales orders represent confirmed demand from your customers. In Growmax ARC you create orders directly or convert them from quotes, confirm them, decide which warehouse each line ships from, ship partially or in full, and invoice — all from the Sales Orders area.Invoice your customersSales invoices bill your customers for what they ordered. Create invoices directly or from sales orders (pre-filled with the order's details), generate PDFs to share, manage invoice status, handle returns, and kick off payment recording from the invoice.Record customer paymentsCustomer Collections is where you record money received from customers and apply it to what they owe. Record a payment into your bank account, allocate it across multiple invoices in one step, and handle advances, unallocated amounts, and foreign currency.Allocate payments to invoicesApply Credit is the dedicated screen for matching money a customer has already paid — or credit they hold from advances and credit notes — to the invoices they owe. A FIFO auto-allocate helper does the heavy lifting — applying the payment against the oldest open invoices first — and you can adjust the result before saving. The same flow exists on the purchasing side for supplier payments.Credit notesCredit notes record amounts you owe back to a customer — for returned goods, over-billing, or goodwill adjustments. In Growmax ARC you issue credit notes and apply them against a customer's open invoices to reduce the amount they owe.Manage customer returnsA return is goods coming back. In Growmax ARC you record the return, mark the goods as received, inspect them, and the system puts the good ones back into stock and issues a credit note for what you accepted. The same Returns page also lists returns you send back to suppliers.Ship and track ordersWhen goods leave your warehouse, you can book a courier from Growmax ARC, follow the shipment until it is delivered, and record what you paid the courier. This article covers connecting a courier, booking, tracking, and the delivery settings that shape what buyers are offered.Track outstanding and agingThe Outstanding (Accounts Receivable) report shows everything customers owe you, grouped into aging buckets, so you can see at a glance what is current and what is going overdue — and act on it straight from the report.Sales commissionsGrowmax ARC manages commissions for your sales team end to end: configure commission rates by role, watch commissions accrue through your reporting hierarchy as orders happen, review the ledger by order or by person, and generate payouts.Plan field routesRoute planning in Growmax ARC lets you organize your field sales team's days: create journey plans, assign representatives to them, and view the planned visits for each rep. Reps then work the plan from their Field Sales Mobile App.
Create and send quotesQuotes are where selling starts in Growmax ARC. Build a quote with the customer, products, quantities, and pricing; send it by tracked email so you can see when the customer opens it; and keep the whole conversation on the quote itself. When the customer accepts, convert the quote into a sales order with one action.
Manage sales ordersSales orders represent confirmed demand from your customers. In Growmax ARC you create orders directly or convert them from quotes, confirm them, decide which warehouse each line ships from, ship partially or in full, and invoice — all from the Sales Orders area.
Invoice your customersSales invoices bill your customers for what they ordered. Create invoices directly or from sales orders (pre-filled with the order's details), generate PDFs to share, manage invoice status, handle returns, and kick off payment recording from the invoice.
Record customer paymentsCustomer Collections is where you record money received from customers and apply it to what they owe. Record a payment into your bank account, allocate it across multiple invoices in one step, and handle advances, unallocated amounts, and foreign currency.
Allocate payments to invoicesApply Credit is the dedicated screen for matching money a customer has already paid — or credit they hold from advances and credit notes — to the invoices they owe. A FIFO auto-allocate helper does the heavy lifting — applying the payment against the oldest open invoices first — and you can adjust the result before saving. The same flow exists on the purchasing side for supplier payments.
Credit notesCredit notes record amounts you owe back to a customer — for returned goods, over-billing, or goodwill adjustments. In Growmax ARC you issue credit notes and apply them against a customer's open invoices to reduce the amount they owe.
Manage customer returnsA return is goods coming back. In Growmax ARC you record the return, mark the goods as received, inspect them, and the system puts the good ones back into stock and issues a credit note for what you accepted. The same Returns page also lists returns you send back to suppliers.
Ship and track ordersWhen goods leave your warehouse, you can book a courier from Growmax ARC, follow the shipment until it is delivered, and record what you paid the courier. This article covers connecting a courier, booking, tracking, and the delivery settings that shape what buyers are offered.
Track outstanding and agingThe Outstanding (Accounts Receivable) report shows everything customers owe you, grouped into aging buckets, so you can see at a glance what is current and what is going overdue — and act on it straight from the report.
Sales commissionsGrowmax ARC manages commissions for your sales team end to end: configure commission rates by role, watch commissions accrue through your reporting hierarchy as orders happen, review the ledger by order or by person, and generate payouts.
Plan field routesRoute planning in Growmax ARC lets you organize your field sales team's days: create journey plans, assign representatives to them, and view the planned visits for each rep. Reps then work the plan from their Field Sales Mobile App.