Give your buyers a self-service portalThe Customer Portal is a web storefront you give to your buyers, so they can serve themselves — browsing your catalog, ordering, paying, and tracking — without calling your sales team. Your customers can browse categories, brands, and products, search the catalog, register for an account, and place orders on desktop or mobile web.How buyers order on the portalYour customers can place real orders on the Customer Portal themselves: they fill a cart, check out — choosing which branch they are ordering for if they have multiple locations — and pay online. Orders placed on the portal flow into your Admin Console as sales orders and follow your normal fulfilment cycle.Buyer accounts, teams, and approvalsYour customers are not limited to a single login. Buyer organizations can bring their own staff onto your Customer Portal, manage their own delivery addresses, and enforce internal spending limits — so orders over a team member's limit go to a designated approver before they reach you.