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CustomerEngagementAnalytics

How customers engage with the organization.

type CustomerEngagementAnalytics {
  activeCustomers: Int!
  atRisk: [CustomerEngagement!]!
  emailOpenRatePct: Float!
  loginTrend: [TrendPoint2!]!
  newCustomers: Int!
  topEngaged: [CustomerEngagement!]!
}

Fields​

CustomerEngagementAnalytics.activeCustomers ● Int! non-null scalar​

How many customers were active in the period.

CustomerEngagementAnalytics.atRisk ● [CustomerEngagement!]! non-null object​

Customers who may be slipping away.

CustomerEngagementAnalytics.emailOpenRatePct ● Float! non-null scalar​

The share of sent emails that were opened, in percent.

CustomerEngagementAnalytics.loginTrend ● [TrendPoint2!]! non-null object​

Logins over the period.

CustomerEngagementAnalytics.newCustomers ● Int! non-null scalar​

How many customers joined in the period.

CustomerEngagementAnalytics.topEngaged ● [CustomerEngagement!]! non-null object​

The most engaged customers.

Returned By​

customerEngagementAnalytics query