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SalesOrderEmailActivity

One email sent or received about a sales order, with its delivery and engagement tracking.

type SalesOrderEmailActivity {
  attachmentCount: Int!
  bodyHtml: String
  bodyPreview: String
  bounceReason: String
  bounceType: String
  bouncedAt: DateTime
  ccEmails: [String!]!
  clickCount: Int!
  createdAt: DateTime!
  deliveredAt: DateTime
  direction: String!
  firstOpenAt: DateTime
  fromEmail: String!
  fromName: String
  hasAttachment: Boolean!
  id: ID!
  inReplyToId: String
  isReply: Boolean!
  lastOpenAt: DateTime
  openCount: Int!
  organizationId: String!
  processedAt: DateTime
  processedBy: String
  provider: String!
  providerMessageId: String
  salesOrderId: String!
  sentAt: DateTime!
  status: String!
  strippedTextReply: String
  subject: String!
  textBody: String
  toEmail: String!
  toName: String
  uniqueOpens: Int!
  updatedAt: DateTime!
}

Fields

`SalesOrderEmailActivity.attachmentCount` ● `Int!` non-null scalar

Number of attachments on the email.

`SalesOrderEmailActivity.bodyHtml` ● `String` scalar

The email body as HTML.

`SalesOrderEmailActivity.bodyPreview` ● `String` scalar

A short plain-text preview of the body.

`SalesOrderEmailActivity.bounceReason` ● `String` scalar

The provider's reason for the bounce. Null when the email did not bounce.

`SalesOrderEmailActivity.bounceType` ● `String` scalar

Kind of bounce reported by the provider (for example hard or soft). Null when the email did not bounce.

`SalesOrderEmailActivity.bouncedAt` ● `DateTime` scalar

When the email bounced. Null when it did not.

`SalesOrderEmailActivity.ccEmails` ● `[String!]!` non-null scalar

Addresses copied on the email.

`SalesOrderEmailActivity.clickCount` ● `Int!` non-null scalar

Total link clicks recorded across all recipients.

`SalesOrderEmailActivity.createdAt` ● `DateTime!` non-null scalar

When the record was created.

`SalesOrderEmailActivity.deliveredAt` ● `DateTime` scalar

When the provider confirmed delivery. Null until delivered.

`SalesOrderEmailActivity.direction` ● `String!` non-null scalar

Whether the email was sent by you (OUTBOUND) or received from the customer (INBOUND).

`SalesOrderEmailActivity.firstOpenAt` ● `DateTime` scalar

When the email was first opened. Null if never opened.

`SalesOrderEmailActivity.fromEmail` ● `String!` non-null scalar

Sender address.

`SalesOrderEmailActivity.fromName` ● `String` scalar

Sender display name.

`SalesOrderEmailActivity.hasAttachment` ● `Boolean!` non-null scalar

Whether the email carries at least one attachment.

`SalesOrderEmailActivity.id` ● `ID!` non-null scalar

The unique ID of this record.

`SalesOrderEmailActivity.inReplyToId` ● `String` scalar

The ID of the email this one replies to, used to thread the conversation.

`SalesOrderEmailActivity.isReply` ● `Boolean!` non-null scalar

Whether this email is a reply to an earlier one.

`SalesOrderEmailActivity.lastOpenAt` ● `DateTime` scalar

When the email was last opened. Null if never opened.

`SalesOrderEmailActivity.openCount` ● `Int!` non-null scalar

Total opens recorded.

`SalesOrderEmailActivity.organizationId` ● `String!` non-null scalar

The ID of the organization the record belongs to.

`SalesOrderEmailActivity.processedAt` ● `DateTime` scalar

When the reply was processed into the document's activity. Null until processed.

`SalesOrderEmailActivity.processedBy` ● `String` scalar

The ID of the user who processed the reply. Null when unprocessed.

`SalesOrderEmailActivity.provider` ● `String!` non-null scalar

The email provider that sent or received the message.

`SalesOrderEmailActivity.providerMessageId` ● `String` scalar

The provider's own ID for the message.

`SalesOrderEmailActivity.salesOrderId` ● `String!` non-null scalar

The ID of the sales order.

`SalesOrderEmailActivity.sentAt` ● `DateTime!` non-null scalar

When the email was sent or received.

`SalesOrderEmailActivity.status` ● `String!` non-null scalar

Delivery status of the email (for example SENT, DELIVERED, OPENED, BOUNCED).

`SalesOrderEmailActivity.strippedTextReply` ● `String` scalar

For a reply, the new text only, with the quoted earlier thread removed.

`SalesOrderEmailActivity.subject` ● `String!` non-null scalar

Subject line.

`SalesOrderEmailActivity.textBody` ● `String` scalar

The email body as plain text.

`SalesOrderEmailActivity.toEmail` ● `String!` non-null scalar

Recipient address.

`SalesOrderEmailActivity.toName` ● `String` scalar

Recipient display name.

`SalesOrderEmailActivity.uniqueOpens` ● `Int!` non-null scalar

Number of distinct recipients who opened the email.

`SalesOrderEmailActivity.updatedAt` ● `DateTime!` non-null scalar

When the record was last changed.

Returned By

salesOrderEmailThread query

Fields
Returned By