CustomerReminderEligibilityGql
Whether a rep can send this reminder now, and if not why. It drives the disabled button and its reason.
type CustomerReminderEligibilityGql {
allowed: Boolean!
deferredUntil: DateTime
reason: String
reasonText: String
}
Fields
CustomerReminderEligibilityGql.allowed ● Boolean! non-null scalar
True when the reminder can be sent.
CustomerReminderEligibilityGql.deferredUntil ● DateTime scalar
When allowed but held to the next send window, such as after quiet hours, the time it will go out.
CustomerReminderEligibilityGql.reason ● String scalar
A machine-readable reason when it cannot be sent, for example NO_RECIPIENT, NOTHING_TO_REMIND, WHATSAPP_OFF or TEMPLATE_OFF.
CustomerReminderEligibilityGql.reasonText ● String scalar
A plain reason to show next to the disabled action.